FAQ

How do your unisex t-shirt sizes compare to other brands?

If you're on the fence we generally recommend going up a size. But they run true to size or possibly a touch large.

I'm shopping for gifts. Should I just buy the size closest to the baby or toddler's age?

Probably not. Your safest bet is to buy a little larger than what you think they will need.

For onesies, 3-6m is a good size for a baby-to-be (many babies are born too big for newborn clothes). You might also consider going up to a bigger size. Many parents find themselves well stocked with tiny sizes, and then their babies' wardrobe options thin out quite a bit. Babies' growth also really slows down after the first six to nine months, so the recipient of your gift might get a lot more mileage out of a 6-12m or 12-18m onesie. All day Bibs also make lovely gifts that outlast any single clothing size.

For babies already born, definitely buy a size or even two sizes up. It's surprisingly common for a 6 month old baby to be rocking 18 month clothes already. A couple of pounds makes a big difference! Unless you know for a fact that a baby is quite small for his or her age, buy big. They'll grow into it soon enough, we promise. For kids older than a year, consider a size 24m-2T unisex tee or "girly tee."

It's very common for tots to wear a size up or a size down, depending on where they fall on the growth charts. When in doubt, always buy a larger size. Tees can be worn a little baggy at first and then fit more snugly as the kiddos grow. 

What is so special about your screenprinting inks?

Most screen printed t-shirts are printed using plastisol, which sits on top of the fabric of the shirt, feels a little rough, and tends to crack over time. Our waterbased inks actually work more like fabric dyes. They soak into the fibers of the shirt and dye the fabric, so the areas that have been printed are just as soft as the rest of the shirt - super cozy. Waterbased inks are also much easier for screen printers to clean up, which means they don't need to use solvents or other harmful chemicals to clean their equipment after they finish printing the shirts. That means less pollution in our environment.

What's the story behind the All-Day Bib?

Our founder's baby girl used to soak several teething bibs a day. After one too many days of going through bibs like Kleenex, she started to dream of a bib that looked cute and would actually be thick enough to last the whole day. After several months of experimentation and development, the Jessy & Jack All Day Bib was born, and her precious little drooler stayed dry all day long!

Does Jessy & Jack share customer data with any third parties?

Nope, absolutely not. Never ever.

What are my payment options?

We offer Checkout With Amazon (you can use your Amazon account and any of the payment methods associated with it), and PayPal, in addition to our own checkout. We accept all the major credit cards, including American Express.

Where are you located?

Seattle, Washington! It doesn't really rain as much as people say. The summers are stunning.

Will I be charged sales tax for my order?

Sales tax is determined based on where your order is shipped. If you are shipping your order to Washington state, where we are based, you will be charged sales tax. If you are shipping anywhere else, you will not be charged sales tax.

What is Jessy & Jack's Guarantee?

We want you to be happy! If you are not satisfied for any reason please contact us at jessyandjackllc [at] gmail.com .

I would like to return something I ordered. How can I do that?

Email us at jessyandjackllc [at] gmail.com and let us know the reason for the return, and we'll help you.

Got another question?

Email us at jessyandjackllc [at] gmail.com and we'll do whatever we can to help you out!

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