how to contact shipt

How To Contact Shipt with Multiple Channels

If you’re interested in contacting Shipt, there are a few ways to do so. The easiest way is to visit their website at and click on the “Contact Us” link at the bottom of the page. Here you’ll find an email address, phone number, and mailing address. You can also connect with them on social media sites like Facebook and Twitter.

3 Ways to Contact Shipt

The best way to contact Shipt is through their customer service page on their website. From there, you can either submit a request for help or chat with a customer service representative.

Being able to contact Shipt is important for a number of reasons. First, if there are any issues with an order, contacting Shipt is the best way to get the issue resolved. Second, if there are any changes to an order, contacting Shipt is the best way to make sure that the change is made. Finally, if there are any questions about an order, contacting Shipt is the best way to get answers.

Way 1: Contact Via Live Chat

To contact Shipt, visit their website. From there, you can sign up for a free membership and use their live chat features. You can also browse the available stores and products, and place an order from the same address.

Way 2: Contact Via Phone Number or Via Email

Shipt provides a phone number for customers to contact at (205) 502-2500. This is the best way to reach out to Shipt if you have questions or need to speak to customer service. Furthermore, you can also email them at

Way 3: Contact Shipt Through Social Media Platforms

If you need to contact Shipt for any reason, you can do so through their social media platforms such as Facebook, Twitter, or Instagram. Simply send them a message through whichever platform you prefer and they will get back to you as soon as possible.

Frequently Asked Questions

What If My Shipt Order Is Not Delivered?

If your Shipt order is not delivered, you may be eligible for a refund. To request a refund, reach out to Shipt Customer Support.

Does Shipt Pay For Cancelled Orders?

Shipt does not generally reimburse shoppers for order cancellations. Exceptions may be made in cases where the cancellation is due to an error on Shipt’s part.

How Do I Report A Problem With Shipt?

If you are having a problem with your Shipt account or the Shipt app, you can report the problem to Shipt support. You can call them at 1-(205) 502-2500 or send them an email at

Did Not Receive My Shipt Order?

There could be a number of reasons why you did not receive your Shipt order. Some reasons may include: the order is being canceled, the order was not delivered to the correct address, or there is a problem with the order. If you believe that you did not receive your Shipt order due to an error on Shipt’s part, please reach out to them at or (205) 502-2500 and they will be happy to help.

In Closing

Shipt is a membership-based grocery delivery service that offers same-day delivery of groceries and household items. Customers can order through the Shipt app or website, and a personal shopper will select and deliver the items. You can contact Shipt by phone or email.

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